Website and Shop Policies

Preorders

All copies of My Friend, Marsel are currently available for preorder.

Shipping is expected at the end of Summer 2026. While we anticipate this timeline, release dates are subject to change due to printing or production schedules. If any adjustments occur, customers will be notified by email.

You will receive an order confirmation immediately after purchase.

Shop

Print-on-Demand & Product Disclaimer

All merchandise is produced and fulfilled through our trusted third-party partner, Printful.

Because items are printed to order, slight variations in color, placement, and sizing may occur. Colors may appear differently in person than they do on screen due to monitor settings and printing processes.

Production and shipping times may vary depending on the product and destination.

All merchandise is final sale unless it arrives damaged or defective. If there is an issue with your order, please contact us within 7 days of delivery at hello@marselthepug.com, and we will work to resolve it.

Privacy & Safety

We respect your privacy.

When you place an order or contact us, we collect basic information such as your name, email address, shipping address, and payment details to process your purchase and provide updates.

All payments are processed securely through encrypted third-party providers. We do not store credit card information.

Your information is used only to fulfill orders, respond to inquiries, and send order-related communications. We do not sell or share your personal information for marketing purposes.

If you have questions about this policy, please contact us at:
hello@marselthepug.com

Wholesale Inquiries

Thank you for your interest in carrying My Friend, Marsel.

We welcome inquiries from bookstores, gift shops, schools, boutiques, and other retailers interested in sharing this heartfelt children’s book with their community.

For wholesale pricing, minimum order quantities, and availability, please contact us with the following information:

Store or organization name
Contact person
Shipping address
Quantity requested
Resale certificate (if applicable)

Please email all wholesale inquiries to:

hello@marselthepug.com

We look forward to connecting with you and expanding the reach of Marsel’s story.

Payment Methods

Credit / Debit Cards

Offline Payments at Author Visits, Presentations and Appearances

Payment Methods