Website and Shop Policies
Preorders
All copies of My Friend, Marsel are currently available for preorder.
Shipping is expected at the end of Summer 2026. While we anticipate this timeline, release dates are subject to change due to printing or production schedules. If any adjustments occur, customers will be notified by email.
You will receive an order confirmation immediately after purchase.
Shop
Print-on-Demand & Product Disclaimer
All merchandise is produced and fulfilled through our trusted third-party partner, Printful.
Because items are printed to order, slight variations in color, placement, and sizing may occur. Colors may appear differently in person than they do on screen due to monitor settings and printing processes.
Production and shipping times may vary depending on the product and destination.
All merchandise is final sale unless it arrives damaged or defective. If there is an issue with your order, please contact us within 7 days of delivery at hello@marselthepug.com, and we will work to resolve it.
Privacy & Safety
We respect your privacy.
When you place an order or contact us, we collect basic information such as your name, email address, shipping address, and payment details to process your purchase and provide updates.
All payments are processed securely through encrypted third-party providers. We do not store credit card information.
Your information is used only to fulfill orders, respond to inquiries, and send order-related communications. We do not sell or share your personal information for marketing purposes.
If you have questions about this policy, please contact us at:
hello@marselthepug.com
Wholesale Inquiries
Thank you for your interest in carrying My Friend, Marsel.
We welcome inquiries from bookstores, gift shops, schools, boutiques, and other retailers interested in sharing this heartfelt children’s book with their community.
For wholesale pricing, minimum order quantities, and availability, please contact us with the following information:
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Store or organization name
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Contact person
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Shipping address
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Quantity requested
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Resale certificate (if applicable)
Please email all wholesale inquiries to:
We look forward to connecting with you and expanding the reach of Marsel’s story.
Payment Methods
Credit / Debit Cards
Offline Payments at Author Visits, Presentations and Appearances

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